Members & Support

Log into the Members Area where you'll be able to access many features to manage your account online - view your account details, usage and bills, update your payment details and manage your email addresses.

If you need further information in setting up your connections, click on a tab below.

 

Call 1300 888 090 for support or send us an email

Download a Form to modify your Plan or Account

 
ADSL Support

Click on your equipment below for setup guides or for just more info about your modem/router.

 

ADSL2+ and ADSL1 configuration settings

 

We recommend that you "Obtain DNS server address automatically"
Primary DNS 202.134.255.243
Secondary DNS 202.126.109.232
Encapsulation PPPoE
Muliplexing LLC
VPI/VCI 8/35

 

 

Click here for ADSL & Phone Billing and Product FAQ's