Latest News

 

Here's the place to keep up to date with the latest updates and features that we have on offer.

 
February 2010
24th February 2010: Our Shaping Speed just got FASTER!

Many of our customers have requested that we increase the shaped speed as 64Kbps was just too painful. So we've listened to you and will now increase the shaped speed to 128Kbps!

This increase will benefit all customers that are on our CURRENT Ultimate, Easy or Regular DSL plans.

If you are on an Ultimate, Easy or Regular DSL plan and currently shaped to 64Kbps, your shaped speed will not increase to 128Kbps until the next billing cycle.

24th February 2010: We now sell a new VOIP device

VOIP is a great way to save you heaps on phone calls. We call our VOIP service NerdPhone, which allows you to use the internet to make phone calls. NerdPhone really suits those who have a Naked DSL plan.

The NetComm V210P is the new VOIP device that we sell for $88, so if your modem/router doesn't have the VOIP feature, then all you need to buy is this device to start using NerdPhone. This device only allows you to plug in one of your standard phone handsets, however if you have multiple cordless handsets, then this device is ideal.

January 2010
25th January 2010: New ADSL2+ Standalone plans!

If you have an Optus Phone Service or a Phone Service with an Optus reseller that you would like to keep using, then you can sign up for SuperNerd's Standalone ADSL2+ that we provide under the Ultimate DSL banner.

This means that you can have your Phone Service with Optus, and your ADSL2+ service with us!

25th January 2010: $30 Loyalty Rebate

Question: Do you currently have an active SuperNerd Regular DSL plan that you've had for 3 months or more?

If you answered yes, then you may be able to change to an Easy DSL plan. These plans start from a low $42.95 per month for 20GB.

To change to one of these super cheap plans, all you have to do is...
Step 1: Find out if you can get Easy DSL by contacting us: info@supernerd.com.au
Step 2: Complete the Easy DSL Registration Form and return it to us. Here you will also need to select a Setup Fee and new Contract term - $0 for an 18 month contract or $99 with a 0 month contract. If you select the 0 month contract term, you'll receive a $30 Loyalty Rebate!
Step 3: Allow approximately 2 weeks for completion.

December 2009
17th December 2009: Everything is brand new!

We now have 3 new flavours of ADSL to tempt you - Ultimate, Easy and Regular DSL. We have replaced all of our plans with brand new ones, that also include 'never before seen' features!

Our network span has also increased, so if you couldn't get our ADSL1 or ADSL2+ service in the past, call us to find out if you can get it in your location now.

Visit our Broadband page to check out all the new plans.

The NetComm NB6 is now available at the low price of $20 to anyone who registers for ADSL. It's normally priced at $65.

November 2009
2nd November 2009: NEW ADSL1 Monthly Discounts

Our ADSL1 Monthly Discounts just keep getting better and better!

If you don't have a SuperNerd plan, visit our ADSL1 Broadband page to see all $5 and $10 monthly discounts on offer. If you're already on a plan that we've discounted, then make sure to email us to get the discount before 30th November 2009, and the $10 Change of Plan Fee will be waived.

We've just increased the discounts from $5 off per month, to $10 off per month for the 2 plans below!

  • ADSL 1500k 80GB: 45GB Peak / 35GB Off Peak / 20GB XT Bonus
  • Was: $79.95 per month - Now: $69.95 per month
  • ADSL 1500k 80GB: 60GB Peak / 20GB Off Peak / 20GB XT Bonus
  • Was: $89.95 per month - Now: $79.95 per month
2nd November 2009: ADSL2+ Broadband Special Offers

The ADSL2+ Setup Fee Rebate is no longer on offer as from 2nd November, but we do have a fantastic offer on a high quality Modem to make getting started on Broadband more affordable.

The NetComm NB6 is now only $20 when you sign up for an ADSL2+ plan. It's normally priced at $65.

October 2009
1st October 2009: Has your plan been tweaked?

Just when you thought it wasn't possible to get a better Broadband plan, we've decided to tweak some of our broadband plans to give you EVEN MORE value for your money.

Below are our tweaked and improved plans, and if you are already on a plan that we've just tweaked, then after the 1st of October 2009, you'll automatically get the new plan when you enter a new billing month. At SuperNerd, we will always look after you!

Bundled ADSL2+ plans
  • Was: ADSL2+ 6GB with HomePhone: 2GB Peak / 2GB Off Peak / 2GB XT Bonus
  • Now: ADSL2+ 8GB with HomePhone: 3GB Peak / 3GB Off Peak / 2GB XT Bonus
  • Was: ADSL2+ 18GB with HomePhone: 8GB Peak / 5GB Off Peak / 5GB XT Bonus
  • Now: ADSL2+ 21GB with HomePhone: 8GB Peak / 8GB Off Peak / 5GB XT Bonus
  • Was: ADSL2+ 35GB with HomePhone: 15GB Peak / 10GB Off Peak / 10GB XT Bonus
  • Now: ADSL2+ 40GB with HomePhone: 15GB Peak / 15GB Off Peak / 10GB XT Bonus
  • Was: ADSL2+ 65GB with HomePhone: 25GB Peak / 20GB Off Peak / 20GB XT Bonus
  • Now: ADSL2+ 80GB with HomePhone: 30GB Peak / 30GB Off Peak / 20GB XT Bonus
  • Was: ADSL2+ 80GB with HomePhone: 40GB Peak / 20GB Off Peak / 20GB XT Bonus
  • Now: ADSL2+ 110GB with HomePhone: 45GB Peak / 45GB Off Peak / 20GB XT Bonus
Naked ADSL2+ plans
  • Was: ADSL2+ Naked 80GB: 40GB Peak / 20GB Off Peak / 20GB XT Bonus for $71.95 per month
  • Now: ADSL2+ Naked 100GB: 40GB Peak / 40GB Off Peak / 20GB XT Bonus for $69.95 per month
ADSL1 plans
  • Was: ADSL 1500k 75GB: 45GB Peak / 15GB Off Peak / 15GB XT Bonus
  • Now: ADSL 1500k 100GB: 45GB Peak / 35GB Off Peak / 20GB XT Bonus

If you'd like to change to one of these tweaked plans, log into the Members Area and in the menu select 'Manage' then 'Change Plans'.

If you currently have a SuperNerd Dialup plan, and have had it for at least 6 months, then you can take advantage of these improved plans too, plus you'll get a reduced Setup Fee if you sign up to an ADSL1 plan. Even if you still have time left on your Dialup plan, we can credit the unused amount onto your account after you've upgraded to Broadband!

1st October 2009: ADSL1 & ADSL2+ Discount offers extended

We've extended these Discount offers, that you may be able to benefit from:

  1. The $5 and $10 discounts on selected ADSL1 Monthly fees, has been extended until 31st October 2009. If you're thinking of upgrading to another ADSL1 plan, or you want to upgrade from Dialup, now's the time to do it! If you already have a SuperNerd ADSL1 plan, then send us an email and we'll apply the discount to your plan. Send your request to: accounts@supernerd.com.au
  2. The $60 Rebate on selected Bundled ADSL2+ setup fee options and Naked ADSL2+ setup fee options will also be extended until 31st October 2009.
September 2009
1st September 2009: ADSL1 & ADSL2+ Discount offers extended

We've extended these Discount offers, that you may be able to benefit from:

  1. The $5 and $10 discounts on selected ADSL1 Monthly fees, has been extended until 30th September 2009. If you're thinking of upgrading to another ADSL1 plan, or you want to upgrade from Dialup, now's the time to do it!
  2. The $60 Rebate on selected Bundled ADSL2+ setup fee options and Naked ADSL2+ setup fee options will also be extended until 30th September 2009.
1st September 2009: New Modem for sale

We now sell the NetComm NB6 Modem/Router for just $65. This modem is suitable for those just wanting to connect one computer to the Internet. If you're wanting to get SuperNerd's ADSL2+ then we'll give you a discount of $45 for this modem at the time you register, therefore only costing you $20.

1st September 2009: New Installations for ADSL2+ customers

If you're wanting to register for one of our ADSL2+ plans, and you don't have an active phone service, then we can now set this up for you.

  1. For a 24 month contract, the setup fee of $90 will apply
  2. For a 12 month contract, the setup fee of $150 will apply

However for a new installation, you MUST have an existing vacant copper pair running into your home, even if you're applying for a Naked ADSL2+ service.

IMPORTANT: You will also need to be home for a technician to visit your premises for connection and testing. If you reside in a unit/apartment you will need to be available for an additional appointment.

For more info about a new installations, click here for info about Bundled ADSL2+ services or Naked ADSL2+ service.

July 2009
1st July 2009: ADSL1 Discount offer

Now's the time to register for SuperNerd's ADSL1 as we are offering a monthly discount for the entire time you are on that plan! Visit our ADSL1 Broadband page to find out which plans have been reduced by either $5 or $10 per month.

If you already have ADSL1, don't despair as you can also receive this limited offer by one of these below methods.

  1. If you'd like to stay on the same plan and you'd just like the discount, simply send your request in writing to accounts@supernerd.com.au. The $10 Plan Change fee won't apply however you MUST already be on one of the plans listed on our ADSL1 webpage. The discount will be applied to your next bill.
  2. If you'd like to change to another plan, log in to the Members Area to change your plan. Then request your discount in writing to accounts@supernerd.com.au. You will be charged the $10 Plan Change fee and the discount will be applied to your next bill.
June 2009
18th June 2009: You can now change your plan online

You can now log in to the Members Area to change your plan. Just select the date you would like your plan to change on, and your next bill will be pro-rated based on your new plan. You will need to allow approximately 3 working days for the change to be complete, except for ADSL1 speed changes where you need to allow 5 working days.

If you're wanting to change to a different service type, for example, you'd like to upgrade from ADSL1 to ADSL2+, then you will need to complete one of the PDF registration forms.

18th June 2009: ADSL1 given a new lease on life!

With our recent product revision, the ADSL1 plans have been given a new lease of life. They have a bigger download quota during the time of the day where most people can benefit from the extra quota the most. ADSL1 also remains an attractive option for those who can't get ADSL2+, so check out these new plans:

  • 1500/256K with 45GB Peak / 15GB Off Peak / 15GB XT Anythime for just $79.95 per month
  • 1500/256K with 60GB Peak / 20GB Off Peak / 20GB XT Anythime for just $89.95 per month
  • 8000/384K with 60GB Peak / 20GB Off Peak / 20GB XT Anythime for just $99.95 per month

For more information visit our ADSL1 page.

11th June 2009: Increase in Peak Quota's

At SuperNerd we constantly review our plans to ensure we offer you the best combination of speed, quota and price. And to do this we've increased the amount of Peak Downloads with some of our ADSL1 and ADSL2+ plans.

So if you were on one of these Bundled ADSL2+ plans before June, you'll automatically get the increase!

  • The 5/5/5GB plan for $35 /month is now 8/5/5GB - this give you an extra 3GB of Peak Downloads per month
  • The 10/10/10GB plan for $45 /month is now 15/10/10GB - this gives you an extra 5GB of Peak Downloads per month
  • The 20/20/20GB plan for $50 /month is now 25/20/20GB - this gives you an extra 5GB of Peak Downloads per month

For more information visit our ADSL2+ & Phone page.

If you were on one of these ADSL1 plans before June, you'll automatically get the increase!

  • The 1500/256K with 20/20/20GB plan for $69.95 /month is now 30/20/20GB - this gives you an extra 10GB of Peak Downloads per month

For more information visit our ADSL1 page.